Home :: FAQ (Frequently Asked Questions)

FAQ (Frequently Asked Questions)

How do I make a purchase?
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. Alternatively, you can call us on 01924 769 704 to place an order, Mon-Fri, 9am - 4pm (exluding bank holidays).


What payment methods do you accept?
We accept Visa, Mastercard, Visa Electron and PayPal.
 

What does the postage cost?
Postage is charged at one flat rate no matter how many items are added to the cart.

UK £2.99

Europe £12.99

Rest of world £14.99


How long will my order take to arrive?
All standard UK orders will be posted 1st Class with Royal Mail which is usually a next day service but not guaranteed. Orders over £30 will probably require a signature. You will receive an email saying that your order has been completed once your item has been dispatched.

Heavy or bulky items over 2KG or restricted items such as non-water based glue will be sent with a courier and you will receive delivery information from them.

Dispatch Time
We are the main UK distributors for XIOM, SpinLord, Kokutaku, Blutenkirsche and our own brand Custom Table Tennis. We keep large stocks of these brands and so usually orders will be dispatched on the same or the following working day if the order is placed before 2PM. Although we do keep in stock some other popular items most other brands will typically be ordered in direct from the main UK supplier which usually takes a couple of extra days. We will contact you if there is going to be any other significant delay with your order. If you need your order urgently or have any other questions we recommend contacting us before placing it to discuss the options.

Back Order
You may recieve an email to say that your order has been placed on 'backorder'. All this means is that all or part of your order is not directly in stock and is on it's way to us in the next couple of days. On rare occasions we may contact you at the same time if there is an expected significant delay. 


How do I choose a blade?
Evaluate your game and consider the following.


CONTROL
Each player defines control differently. For one, control means ball placement in a short chop stroke; for the other a safe topspin stroke means a correct return of a service.
Control cannot be measured but to help you to make a decision, we recommend you to remember: The higher speed and spin values are, the more difficult it is for you to control the ball in placement, adjustment of speed and spin, and the flying height of returns. Your ability to control fast and spinny rubbers will increase, of course, in proportion to the quantity of your training and matches.

This explains why top players can still control the ball with an OFF+ blade and speed glue effect offensive Tensor rubbers of maximum sponge thickness.

SPIN
It is important to play the ball on the most effective part of the blade, which is the outer area, to achieve maximum spin. The ply should be medium to soft. It is more difficult to spin the ball with a hard ply.

WEIGHT
The weight of blades ranges between 70g and 100g with 85g being the most popular average.

GRIP
The style of handle is an individual choice, It is advisable to try out the different styles. There are several important aspects to consider when choosing the handle - e.g. the length width and size of the handle needs to be matched to the size of the hand. A good grip should be adopted at the outset this will assist in developing a sound playing technique.

ITTF SPECIFICATIONS
The blade must be at least 85% wood. The rest of the material could be carbon, glass fibre, kevlar etc but the thickness of these man made materials should not normally exceed 0.35mm.

BALSA
Particularly lightweight soft wood, used on the inner structure of the blade, with a hard outer surface making a fast lightweight blade.

KEVLAR
Man made material is high in durability, low in weight and strengthens the blade. As with other man made fibres it enlarges the sweet spot increasing control.

FIBREGLASS
High quality man-made material, giving a similar performance to carbon fibre, enlarging the sweet spot, producing good control.

CARBON
Carbon fibre man-made material strengthens the blade with a layer of carbon, usually between the top and second layers of ply on either side of the blade, enlarging the ‘sweet spot’ and increasing ball control.
 

How do I choose rubbers?
Evaluate your game and consider the following.

CONTROL
Remember control is relative to a player's feel. This can be improved with practice and experience of match play. It is difficult to measure control as individual factors can change respective estimates. Control is dependent of speed of blade and rubber. Also hardness and thickness of sponge. Generally the thicker the sponge the lower degree of ball control.

STANDARD RUBBER (AKA REVERSE, PIMPLES IN)
This is the standard and most versatile rubber giving the largest variation in speed and spin - from the high grippy and speed reduction of the defensive rubber to the high elasticity, spin dynamic offensive rubber covering the whole spectrum in modern table tennis.

The characteristics for the pimples in rubber are achieved through various rubber mixtures -e.g. different Indian rubber types and processing – i.e. varying temperatures, supplementary materials etc, making pimples in rubber the most effective available.

THICKNESS
The types and thickness of sponge are specifically designed for different types of games and their selection is an important factor. The sponge thickness ranges from O.5mm to 2.5mm. Speed and spin increases with the thickness of the sponge, but the control decreases. Sponge thicknesses of 1.9mm - 2.5mm require increased training to maintain good control. Soft sponge enhances control and helps increase spin.

SHORT PIMPLES
Short pimples approx 1.0mm long give a very direct ball rebound with a short ball contact time producing a minimal amount of spin. This is an ideal rubber for players who block and counter hit. It is also good for controlling the opponent’s spin. This rubber is frequently used on the backhand side of the bat.

OX PIMPLES (NO SPONGE)
Short (approx. 1 .0mm long) pimple out – without sponge. The playing characteristics are a passive rubber – with very good ball control but low speed and spin possible making it difficult to give variation in stroke play.

MEDIUM PIMPLES
Pimples 1 .2mm - 1 .6mm long. Less of a threat and not so training intensive as long pimples. The disruptive effect is relatively small. Gives good control with a low trajectory return, but with minimum spin.

LONG PIMPLES
These are suitable for defensive and allround players. The long pimples are between 1.6mm and 1.8mm. in length and can be with or without sponge.

The thin flexible pimples are the most effective, but are inclined to break off if they are not played face on. The pimples will give unpredictable playing qualities. These will be dependent to a great extent upon the amount of spin and speed on the ball received and also on the angle of the bat when playing the ball. The effect will produce an unpredictable return with irregular flight paths making it difficult for the attacking opponent.

This type of rubber needs a great deal of training time if you wish to be successful and obtain maximum effect. Long pimples are ideal for combination bat players who will have a grippy pimple-in rubber on one side of the bat and long pimple-out on the other – introducing a guessing game for the opponent.

RUBBER CARE
Inverted rubber needs regular cleaning and protection from light, particularly UV light, also humidity and extreme temperatures.

DETERIORATION
Rubbers need to be replaced before grip and elasticity are lost to deterioration, resulting in loss of speed and in particular spin.
To be effective in training and competition it is important the rubber is always in pristine condition.

 

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